When you use SAMOON's service, it means you have read, understood and agreed with all the terms of service.
- You must provide your real personal information; this is for commercial purposes only. SAMOON respects customer privacy. If you provide any false or incomplete information, SAMOON has the right to suspend or terminate your account and refuse all or part of their service.
Order Processing & Shipping Policies
1. We will handle and ship all in stock items within 1~5 business days. You may experience a longer processing time for orders placed over the weekend and during the holiday season, or out of stock condition.
2. We are not responsible for the process of delivery. The shipping fee is calculated according to EMS express rate; we send all the goods via EMS express, which does not guarantee delivery time for ground shipping.
3. Buyer is responsible for all local applicable taxes & shipping charges.
4. Orders cannot be cancelled once it is sent to shipping. We highly recommend you to contact us immediately to request any order modification.
5. We arrange refund only when goods are returned to us, the shipping fee must be deducted from the total amount.
6. We use credible Paypal system as our only payment method; we never require credit card information from customers. If you have any questions, please contact us.
7. Please refer to the must-do modifications of toy gun shipment for some countries (2018-October update) as following details. If there are other special requirements, please let us know directly.
**USA / change to orange flash hider irremovable by hand.
(Please kindly note that we do not ship guns to California, for it pertains to "prohibited item" there, and 100% returned by Los Angeles customs.)
**GERMANY / change the sear (vice trigger) and make the gun semi-mode only.
**CANADA / change nozzle to reach the muzzle power between 366~499fps.
**IRELAND / change nozzle to reach the muzzle power around 1J=328fps (100m/s).
**JAPAN / with 10-shots certification to prove the muzzle power under 1J by using 8kg green gas around 28°C.
**KOREA / change to orange flash hider irremovable by hand, and decrease the power under 0.2J by changing the special version nozzle & removing the hop rubber.
8. Buyer assumes 100% responsibilities and liabilities from using products purchased.
9. Buyer is fully responsible for local law and regulations. The buyer promises not to use the service in any unlawful manner or for any unlawful purpose. It is the buyer's responsibility to check the legal requirements associated with import of our goods to their country.
10. According to the different legal systems of each country, buyers may require different shipping methods. We can arrange shipment as required, but it means that the buyer is willing to take the risk of failed shipping.